Цитаты из книг — Джон Яблонски

Ethics must be an integral part of the design process, because without this check and balance, there may be no one advocating for the end user within the companies and organizations creating technology. The commercial imperatives to increase time on site, streamline the consumption of media and advertising, or extract…

Homogeneous teams often have difficulty identifying blind spots that exist outside their own shared life experiences. This inevitably leads to less-resilient products and services, which can have disastrous results when things go wrong. To avoid the pitfalls of homogeneous thinking, there are a number of things that teams…